100% Australian-Owned
WHO WE ARE
Australian owned Advent Security has been a leader in providing exceptional, value-for-money service to local, national and international clients in the public and private sectors since 1990.
We deliver on our motto, “Excellence in Security”, through innovation, efficient and effective management tools and processes, and high levels of communication. We have the expertise needed to deliver the best security solutions for our many and varied clients.
Large enough to handle any job, but with an experienced, hands- on management team that understands the needs of our clients, Advent Security is committed to exceeding the expectations of those we serve.
ADVENT SECURITY SCORES 96.19% FOR CUSTOMER SATISFACTION
in the 2018 Australian Achiever Awards for Australia’s Security Industry; Guard & Patrol Services category.
The award system focuses on seven criteria, each scored seperately, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception.
Some comments Australian Achiever received from Advent Security clients:
1. The staff are extremely professional and at the same time very friendly. They are always willing to help me out and very prompt in their responses to any queries I have.
2. I think engagement with customers is one of Advent Security's strengths. They are extremely good at solving problems; their ability to come up with solutions especially in time-critical situations is amazing. We are very happy with them.
3. The team at Advent Security provide outstanding service, and their communication with us is amazing. Their depth of humanity is demonstrated in the way they show care towards their employees and also towards ourselves. I have found them to be really fantastic.
TESTIMONIALS
“... In particular they are our first choice for high profile events or events that carry an element of complication. These include annual general meetings; sensitive community events; sporting parades (AFL Grand Final) or high profile musical artists...
The management of Advent Security before, during and after these events is often praised by hirers of our facilities. The levels of customer service achieved by Advent Security are a leading factor for many events that return to our venues.”
John Arthur The Arts Center (Manager of Safety & Security)
“I have utilised the services of Advent Security many times over 17 years to provide consultation on security matters relating primarily to Warehousing and Logistics, and Retail environments.
They have provided specialist services in terms of Facility Access, CCTV Surveillance, Mobile Patrol and Risk Management. I have found them to be thorough, innovative and results driven and at the same time, very flexible to the needs of the business.
I highly recommend Advent Security as experts in the field, who back-up a service offering with exceptional results.”
Adrian Pitcher RMMVA (Training Manager)
“For twelve years we have been using the services of Advent Security because they are all-round fantastic to deal with. All the staff I have contact with are a pleasure to deal with and they all perform their duties very well. Plus, their communication is great, so I know what’s going on.
This is a very customer-focused business. They are very professional and well organised and I can depend on them to do a great job for us 24/7. Nothing is ever too much trouble – all you have to do is ask, and you know it will get done."
Geoff Harwood Australian Achiever (Director)
THE ADVENT SECURITY DIFFERENCE
With almost 100 years accumulative experience, Advent Security has amassed the knowledge, flexibility and skills to tailor our service to each client’s diverse internal and external security needs.
AT ADVENT SECURITY, WE:
Are customer centric
We put our clients at the centre of everything we do.
Set the bar high
Our managers demand high standards of themselves and their teams. They continually lift the bar and inspire their teams to deliver the highest quality products, services and processes.
See the big picture
We think long-term benefits rather than short-term gains and act as a whole company rather than individual teams. Single point of contact enables you to spend your time on your business not ours.
Value our staff
We recognise talent and provide a career path for our personnel.
Back our team
Our managers and staff are experts in their fields. They are committed to providing the best solutions and advice to our customers.
Listen
Our leaders listen to our staff and our customers. They welcome open conversation and always treat others with respect. We understand our business is to make yours easier.
Are innovators
Committed to continuous learning and education for our people to constantly seek to improve ourselves and the services we deliver. Having in house security engineers enables an ability to integrate your systems for maximum functionality.
Deliver results
Advent Security is committed to delivering quality solutions and advice on time and on budget. We strive to exceed our clients’ expectations.
CORPORATE AND SOCIAL RESPONSIBILITIES
Our aim is to be Australia’s leading security provider and ensure our employees, clients and partners prosper in a sustainable and well balanced manner. We offer high‐quality, end‐to‐end security services while maintaining a social and corporate conscience. Our plan incorporates a number of core strategies:
Reducing our environmental impact
Encouraging continuous improvement in our workforce
Fostering dialogue
Community responsibility
Voluntary risk elimination
AWARDS AND CREDENTIALS
Recognised for outstanding customer service in multiple Australian Achiever Awards, Advent Security ensures quality service provision in accordance with our AS/NZS ISO 9002 Standard certification. In addition, we measure our service delivery against world’s best practice benchmarks.
A member of the Australian Security Industry Association Limited (ASIAL), we also hold security master licences in NSW, Victoria, Western Australia, Queensland, the ACT, South Australia and Tasmania, and electronic division security licences in NSW, Victoria, Queensland, the ACT and South Australia.
